Managing Service Excellence: The Ultimate Guide to Building and Maintaining a Customer-Centric Organization Crutcher C. WilliamPaperback
What is the one thing that all businesses depend on? Customers. What could be more important, then, to your organization's enduring success than a solid, well-planned and executed customer service…
od 26 €
Specifikacia Managing Service Excellence: The Ultimate Guide to Building and Maintaining a Customer-Centric Organization Crutcher C. WilliamPaperback
What is the one thing that all businesses depend on? Customers. What could be more important, then, to your organization's enduring success than a solid, well-planned and executed customer service strategy--a philosophy and culture that show customers t