Sorry, Sorry, Sorry: The Case for Good Apologies Ingall Marjorie
Sorry, Sorry, Sorry: The Case for Good Apologies Ingall Marjorie "I'm sorry, but Sorry, Sorry, Sorry means that you no longer have an excuse for delivering anything other than a pitch-perfect…
Specifikacia Sorry, Sorry, Sorry: The Case for Good Apologies Ingall Marjorie
Sorry, Sorry, Sorry: The Case for Good Apologies Ingall Marjorie
"I'm sorry, but Sorry, Sorry, Sorry means that you no longer have an excuse for delivering anything other than a pitch-perfect apology. We've all been on the receiving end, and oh, how they make us seethe. Ingall and McCarthy break down thorny questions...with grace and humor." --Peggy Orenstein, bestselling author of Boys & Sex, Girls & Sex, and Cinderella Ate My DaughterIt's a truth universally acknowledged that terrible apologies are the worst.
We all recognize bad apologies when we hear them. Horrible public apologies--excuse-laden, victim blame-y, weaselly statements--often go viral instantaneously, whether they're from a celebrity, a politician, or a blogger. So why is it so hard to apologize well?
How can we do better? How could they do better?Marjorie Ingall and Susan McCarthy show us the way. Drawing on a deep