The Commercial Real Estate Revolution: Nine Transforming Keys to Lowering Costs, Cutting Waste, and Driving Change in a Broken Industry Miller Rex

As it currently operates, the commercial real estate construction industry is a disaster full of built-in waste. The buildingSMART Alliance estimates that up to fifty-percent of the process is consumed in waste. Seventy-percent of all projects end over budget and late.

Building new structures is a fragmented, adversarial process that commonly results in dissatisfied customers and frequently ends in disappointment, bitterness, and even litigation.The industry must change--for its own good and that of its customers. Almost every project includes massive hidden taxes in the form of delays, cost overruns, poor quality, and work that has to be redone. But while the industry has tried to reform itself, it can't do it alone.

Real change can only come from business owners and executives who refuse to continue paying for a dysfunctional system and demand a new way of doing business.