Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior Patterson Kerry

Hold anyone accountable. Get RESULTS.Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Master performance discussions.

opportunities for breakthrough ... Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently.PRAISE FOR CRUCIAL ACCOUNTABILITY:Revolutionary ideas ... -- Stephen R.

Covey, author of The 7 Habits of Highly Effective PeopleUnleash the true potential of a relationship or organization and move it to the next level. -- Ken Blanchard, coauthor of The One Minute ManagerThe most recommended and most effective resource in my library. -- Stacey Allerton Firth,