Customer Experience Excellence: The Six Pillars of Growth Knight Tim
Discover how the world's best brands create outstanding customer experience, engaged teams and market-beating growth with this practical guide, providing a model that will help any organization…
Specifikacia Customer Experience Excellence: The Six Pillars of Growth Knight Tim
Discover how the world's best brands create outstanding customer experience, engaged teams and market-beating growth with this practical guide, providing a model that will help any organization deliver effective and seamless customer engagement.Customer experience (CX) has been a phrase in business lexicon for over 30 years. Seen by many as the last battleground, where winners will gain competitive advantage and increased market share, there is not a company in the world that is not in some way focused on the quality of the experience they deliver.However, for many businesses, CX is neither a strategic discipline, consistently applied, nor is it a well-trodden path. It's not easy to deliver exceptional customer experience, again and again, and it becomes difficult to have a CX strategy that provides tangible and measurable results.Customer
Pillars of the Sky
The Pillars of the Earth
The Pillars of the Earth
The Pillars of the Earth
The Pillars of the Earth
The Pillars of the Earth
The Balance of Excellence