Foundation of Intelligent It Operations Verma MR Prafull
Foundation of Intelligent It Operations Verma MR Prafull The scale of enterprise IT environments are growing rapidly and computing resources are deployed in abundance. Service Maps and the CMDB…
Specifikacia Foundation of Intelligent It Operations Verma MR Prafull
Foundation of Intelligent It Operations Verma MR Prafull
The scale of enterprise IT environments are growing rapidly and computing resources are deployed in abundance. Service Maps and the CMDB (Configuration Management Database) are key tools to enable an organization to intelligently manage the complexity of dependencies and relationships between components. Consequently, management of IT operations gets increasingly complex.
The reality is far removed from theory though. Theoretically, this sounds reasonable and easily achievable, especially since the concept of a CMDB was introduced in ITIL v2 more than a decade ago and the assumption is that almost all organizations that have adopted ITIL would have a CMDB and be delivering on its intended objectives. Designing, implementing and maintaining a sensible CMDB that is fit for purpose and does not end up being a project set up for failure requires more than just theoretical knowledge.