From Conflict to Courage: How to Stop Avoiding and Start Leading Chism Marlene
From Conflict to Courage: How to Stop Avoiding and Start Leading Chism Marlene Conflict is workplace kryptonite. But conflict isn't the problem, mismanagement is.Leaders unintentionally mismanage…
Specifikacia From Conflict to Courage: How to Stop Avoiding and Start Leading Chism Marlene
From Conflict to Courage: How to Stop Avoiding and Start Leading Chism Marlene
Conflict is workplace kryptonite. But conflict isn't the problem, mismanagement is.Leaders unintentionally mismanage conflict when they fall into patterns of what Marlene Chism calls "the Three As: " aggression, avoidance, and appeasing. Learn how to develop the mindset and skills to defuse disagreements, overcome division, and turn conflict into an opportunity for growth.Unresolved workplace conflict wastes time, increases stress, and negatively affects business outcomes.
In this book she shows how to fearlessly deal with conflict head-on by expanding your conflict capacity.Conflict capacity is a combination of three elements. "These coping mechanisms are ways human beings avoid the emotions that come with conflict, but in the end it's all avoidance," says Chism. The foundation is the Inner Game--the leader's self-awareness, values,