Managing the Unexpected - Weick Karl E.

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Improve your company's ability to avoid or manage crisesManaging the Unexpected, Third Edition is a thoroughly revised text that offers an updated look at the groundbreaking ideas explored in the first and second editions. High reliability organizations (HROs), including com… Celý popis ↓

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Managing the Unexpected - Weick Karl E.

Improve your company's ability to avoid or manage crisesManaging the Unexpected, Third Edition is a thoroughly revised text that offers an updated look at the groundbreaking ideas explored in the first and second editions. High reliability organizations (HROs), including commercial aviation, emergency rooms, aircraft carrier flight operations, and firefighting units, are looked to as models of exceptional organizational preparedness. Revised to reflect events emblematic of the unique challenges that organizations have faced in recent years, including bank failures, intelligence failures, quality failures, and other organizational misfortunes, often sparked by organizational actions, this critical book focuses on why some organizations are better able to sustain high performance in the face of unanticipated change.

This essential text explains the development of

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