Mediator's Toolkit - Formulating and Asking Questions for Successful Outcomes O'Sullivan Gerry Paperback
Learn how to formulate and ask penetrating, paradigm-shifting questions for successful outcomes in any conflict.Knowing how to formulate and ask incisive questions to get to the core of a conflict,…
Specifikacia Mediator's Toolkit - Formulating and Asking Questions for Successful Outcomes O'Sullivan Gerry Paperback
Learn how to formulate and ask penetrating, paradigm-shifting questions for successful outcomes in any conflict.Knowing how to formulate and ask incisive questions to get to the core of a conflict, challenge entrenched thinking, and shift perspectives are the main challenge for mediators and the key to successful conflict resolution.The Mediator's Toolkit employs the author's powerful S Questions Model, to provide readers with the skills and tools to develop and ask strategic questions that result in successful outcomes in any context. The S Questions Model tool kit dives into four dimensions of successful questions for mediation: the subject matter dimension, the structure dimension, the information seeking dimension, and the shifting thinking dimension. The tool kit clearly explains:The theory behind each question type, including