Respondent Centred Surveys: Stop, Listen and Then Design Wilson Laura

Achieve your survey goals by empowering your survey respondents.Too often, surveys are designed for the analyst, rather than the respondent. It encourages you to stop, listen, and then design to improve response rates and collect high quality data.Drawing on their experience at the UK Office for National Statistics, the authors:Show you how to design better surveys by combining social research and user experience best practice.Equip you with the tools to design inclusive and accessible surveys.Enable you to overcome practical research problems, including managing participant recruitment, and working to any budget.Provide links to helpful web material and further reading as part of the book's online resources. This book challenges the status quo by putting respondents' needs at the heart of survey development.