DIFFICULT CONVERSATIONS
You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. But you can communicate in a way that's constructive--not combative. You fear your emotions could block you from a resolution. Get up to s… Celý popis ↓
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DIFFICULT CONVERSATIONS
You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. But you can communicate in a way that's constructive--not combative. You fear your emotions could block you from a resolution.
Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Difficult Conversations walks you through:Uncovering the root cause of frictionMaintaining a positive mind-setUntangling the problem togetherAgreeing on a way forwardDon't have much time? Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic.
Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also
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- Výrobca
- Harvard Business Review Press
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