Difficult Conversations - Douglas Stone
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. you'll learn how to:Decipher the underlying structure of every difficult conversationStart a conversation without… Celý popis ↓
Porovnanie cien Difficult Conversations - Douglas Stone
Popis Difficult Conversations - Douglas Stone
Difficult Conversations - Douglas Stone
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. you'll learn how to:Decipher the underlying structure of every difficult conversationStart a conversation without defensiveness Listen for the meaning of what is not saidStay balanced From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success.
Parametre
- Výrobca
- Penguin
- Autor
- Douglas Stone
- Počet strán
- 352
- Rok vydania
- 2010
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